FAQ’S

https://kozanalondon.com/delivery/
Returns are accepted within 14 days and are free of charge. Please click here for more details.

Please contact [email protected] and one of our team will be happy to help you.

We aim to get your order to you within the delivery time requested. Should you experience any delay, please contact [email protected]

please contact [email protected] and one of our team will be pleased to offer you assistance

Please allow 7 days for a full refund

Choose PayPal as your payment method and click check out with PayPal or pay directly with your bank card.

We will send you an email to confirm receipt of your order. Once your order is on its way to you, we will send confirmation of dispatch.

You may have to pay charges applicable in your own country. Check with your Customs authority or further details.

Once you have completed an order, you cannot change it. You will need to place a separate order and contact us at [email protected] so that your items can be shipped together.

All prices are inclusive of VAT.